Legal access and wallet conditions
Our Legal terms explain who may open an account, how we check account details, and when access may be restricted by local requirements. Before account access, we may ask you to complete phone verification and confirm details that match your payment record. DANA, OVO, GoPay and
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QRIS references help identify the wallet route used for a transaction, while BCA, BRI, Mandiri, BNI, virtual account and bank transfer records may support payment matching. We keep the right to pause a request while details are checked, and we explain the reason through the available
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account contact path. Access depends on local law, and our terms apply where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.